AirlineRatings CEO Sharon Petersen praised AirAsia for its wide flight network, which links Southeast Asia with global destinations, and its affordable prices, according to a statement by the airline.
It also offers some of the most delicious hot meals among low-cost carriers, she added.
The award thoroughly assessed airlines based on what they offers passengers throughout their fleet and network, with a focus on passenger comfort, feedback, and consistent service quality across an airline’s routes.
For full-service carriers, South Korea’s flag carrier Korean Air secured the top spot globally for its strong focus on passenger comfort. It stands out for its Economy Class, where its wide-body aircraft offer industry-leading seat pitches of 33–34 inches.
On the ranking list for hybrid airlines, which are those that blend elements of full-service and low-cost models, the U.S.’ JetBlue ranked first globally.