To compile the 2025 rankings, Skytrax conducted a survey assessing passengers' experiences across multiple factors, including waiting times, queuing systems, priority lanes, e-gate efficiency, and the courtesy and effectiveness of immigration staff.
Spanning more than one million square meters across four terminals, equivalent to 156 football fields, Changi Airport is celebrated for its state-of-the-art amenities, including duty-free shopping, luxury accommodation and automated check-ins.
The airport offers a variety of shopping services, including a 24/7 shopping concierge, online shopping and duty-free shopping. The airport also has a wide range of retail outlets, from luxury brands to duty-free shops and convenience stores.
Doha's Hamad International Airport topped the list.