Cathay Pacific launches investigation after passenger alleges food poisoning onboard

By Hoang Vu   September 12, 2024 | 12:10 am PT
Cathay Pacific launches investigation after passenger alleges food poisoning onboard
A Cathay Pacific aircraft takes off in Hong Kong, March 31, 2022. Photo by Reuters
Hong Kong's flag carrier Cathay Pacific has initiated an investigation following a passenger's claim of suffering from food poisoning after consuming an in-flight meal that contained raw fish.

The passenger, who arrived in Hong Kong on Tuesday on a flight from China's Chengdu City, reported that after consuming part of the dish, she experienced severe gastrointestinal symptoms, including diarrhea, stomach upset, and bloating, according to the South China Morning Post.

Upon arrival, she sought medical attention at the airport clinic, accompanied by Cathay Pacific staff, as reported by Dimsum Daily.

The airline has stated that the investigation is ongoing and emphasized that it takes food safety very seriously.

Cathay Pacific has also offered a sincere apology to the passenger for any inconvenience caused.

The passenger is seeking reimbursement for her medical expenses, totaling HK$516 (US$66), and is also requesting additional compensation as a goodwill gesture.

 
 
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