Asia's most loved country pledges to boost safety, improve tourism services

Speaking at a recent tourism event in Shanghai, Tiong acknowledged that some Chinese tourists had expressed dissatisfaction with their experiences while traveling in Malaysia, Malay Mail reported.

He added that the Malaysian government has instructed relevant authorities to implement safety measures to ensure that all visitors have a pleasant and memorable experience during their stay in the country, Free Malaysia Today reported.

However, Tiong did not provide details on specific complaints made by Chinese tourists during their visits.

Last month, a female tourist from China expressed her dissatisfaction with Malaysia on social media, stating that she would not visit the country again due to language barriers and the lack of Chinese-language signboards.

As of September, Malaysia has welcomed nearly 19 million foreign tourists, including over 2 million Chinese arrivals.

In 2019, before the pandemic, Malaysia received 3.1 million tourists from China, reported the New Straits Times.

Malaysia introduced a 30-day visa waiver for Chinese citizens last December, and this policy has been extended until 2026.

In June, Malaysia was named the "Most Loved Country in Asia" in a survey conducted by the American finance website Insider Monkey.