Singapore airport unveils new facilities

By Phuc Trinh   November 2, 2023 | 06:08 am PT
After three and a half years of upgrades, Terminal 2 at Singapore’s Changi Airport is ready to serve travelers, Channel News Asia reported.

The newly upgraded Terminal 2 adds 21,000 square meters to the airport, fortifying Changi’s ability to handle increased traffic. The facility can now accommodate 16 airlines with connections to 40 cities.

The expansion of Terminal 2 project has raised the airport’s annual passenger capacity by five million to a total of 90 annual million passengers across all four terminals.

Terminal 2 now has double the amount of automated check-in kiosks and bag drop machines, along with expanded immigration halls for additional automated immigration lanes, according to CNA.

Passengers can enjoy a quick and seamless check-in experience using the automated kiosks. Photo courtesy of Changi Airport

Passengers can enjoy a "quick and seamless" check-in experience using the automated kiosks. Photo courtesy of Changi Airport

For passengers with special needs, the terminal offers automated Special Assistance Lanes, both in the arrival and departure areas, a first for Changi terminals.

A new automated baggage storage system, which can handle up to 2,400 bags, has also been installed.

The terminal has a nature-themed design featuring green columns with plants.

The departure hall features a captivating 14-meter-tall digital display, "The Wonderfall," emulating a cascading waterfall.

The departure hall’s old flight information display flip board has been transformed into a kinetic art display with Solari Board flaps, according to the airport's website.

In the transit area, the Enchanted Garden garden filled with a wide variety of orchids and soft ferns, it said.

The transit area also boasts a two-story Lotte Dury Free Wines & Spirits with a robot bartender crafting cocktails for visitors. On the upper level, there's a lounge where visitors can try 18 different whiskeys.

Additionally, there's a dining area with great views of the airport tarmac and a variety of famous food options.

Terminal 2's expansion, which began in January 2020, faced delays mainly because of the Covid-19 pandemic. After a break, arrival operations resumed in May 2022, and departure operations started in October 2022.

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