Videos posted on social media platform X show water gushing out from a ceiling structure near a Qatar Airways check-in counter.
According to the footage, travelers and airport staff watched "the indoor waterfall" in disbelief, with some remaining in queues at nearby check-in counters.
As the deluge continued, cleaning crews used mops and ride-on scrubbers while security staff cordoned off the area with retractable barriers.
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Video footage shows water pouring from a ceiling structure near a Qatar Airways check-in counter at Kuala Lumpur International Airport's Terminal 1 in Malaysia on Nov. 14, 2025. |
The airport operator Malaysia Airports said in a statement that the incident occurred at about 4.15 p.m. following "exceptionally heavy rainfall in the area," Free Malaysia Today reported.
It added that teams were placed on "high alert" while "prioritizing passenger safety, containment efforts, and the protection of electrical systems", with engineering, operations, and safety teams "already on-site managing the situation".
"Containment, clean-up and restoration works were carried out promptly and continued more vigorously once weather conditions eased," it added.
The water leakage at Terminal 1was caused by a contractor's error during ongoing roof repair and waterproofing works, The Star reported, citing Malaysia Airports Holdings.
Social media users found humor in the incident, saying that Kuala Lumpur Airport had a new attraction, an indoor waterfall and pool, a la the Jewel Rain Vortex at Singapore's Changi Airport.