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Gojek drives car service into Hanoi

By Dat Nguyen   January 4, 2022 | 06:45 pm PT
Gojek drives car service into Hanoi
A Gojek driver signs into his account on a smartphone in Hanoi. Photo courtesy of Gojek Vietnam
Ride-haling platform Gojek has launched its GoCar Protect service in Hanoi a month after introducing it in HCMC.

The Indonesia-headquartered company guarantees that all its drivers have got two doses of Covid-19 vaccines and all cars are equipped with an air purifier and a transparent protective shield to separate drivers and passengers.

Drivers must take a selfie to prove they have a mask on at the start of the day.

Gojek Vietnam general manager Duc Phung called the launch in HCMC a success after seeing a "multifold increase" in the number of bookings.

"The risk of infection continues to be our users’ top concern when considering mobility options," and that this is why the company continues to adopt stringent safety practices, he said.

The launch adds a third car ride-hailing option in Hanoi after GrabCar and beCar.

Gojek, which entered Vietnam in 2018, introduced its car services much later than its competitors, who have been at it for years.

Ride-hailing and food delivery revenues rose by 35 percent in 2021 to $2.4 billion, according to a report by Google, Temasek and Bain & Company.

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