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consumer protection
Vietnam may require airlines to refund tickets after 3-hour delays
Airlines in Vietnam may soon have to refund passengers after just three hours of delay, instead of five under current rules.
Over 4 tons of fake coffee made from soybeans seized in Vietnam
Over 1,800 fake Gucci sunglasses, Hermes watches seized in Vietnam
Over 50 tons of pork sold as premium Australian meat in Vietnam, police say
More than 50 tons of pork were allegedly processed and sold as premium “exotic” meats to restaurants across southern Vietnam, Ho Chi Minh City police said.
January 17, 2026 | 07:35 pm PT
Vietnam sets 5-second limit on online video ads starting mid-February
Online platforms in Vietnam will no longer be allowed to force viewers to watch video ads for more than five seconds before they can be skipped, starting Feb. 15.
January 7, 2026 | 03:01 pm PT
Shein vows to cooperate with France in sex doll probe
Asian e-commerce giant Shein on Tuesday pledged to "cooperate fully" with judicial authorities after French prosecutors opened an investigation over the sale of childlike sex dolls on the platform.
November 4, 2025 | 09:27 pm PT
Thailand seizes over 2 million tainted herbal inhalers in massive FDA raid
Thailand's Food and Drug Administration (FDA) has seized over two million herbal inhalers contaminated with microorganisms in a sweeping crackdown on illegal factories.
October 31, 2025 | 03:08 pm PT
Facebook, Twitter not fully complying with consumer rules: EU
The platforms are required to be responsible towards EU consumers in the same way as offline services.
February 16, 2018 | 12:38 am PT
Vietnamese consumers keep silent after rights violated: survey
Complaints in the food and beverage sector were highest.
August 13, 2016 | 08:59 pm PT
