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The Coffee House
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Improving customer experience holds the key: The Coffee House CEO
Ngo Nguyen Kha, CEO of beverage chain The Coffee House, says his coffee and tea shops focus on enhancing the customer experience and advancing into the “next round” of the competition.
The Coffee House operator sees revenues surge of 50%
Seedcom, the operator of The Coffee House beverage chain and June fashion outlets, gained revenues of over VND1.5 trillion ($60.5 million) in the first 9 months, a 50% year-on-year surge, despite losses.
Starbucks struggles to beat Vietnamese coffee chains
Despite recording double-digit growth last year, American coffee chain Starbucks remained in third place in revenues behind two local competitors.
September 28, 2020 | 04:55 pm PT
Taiwanese milk tea chain to cease Vietnam operations
The Coffee House, which owns the Taiwanese Ten Ren milk tea franchise in Vietnam, plans to close it down in August.
July 15, 2019 | 08:27 pm PT
Top coffee chains record double digit growth
Five coffee chains are locked in a race for top spot in Vietnam, but Highlands Coffee is the clear leader so far.
June 11, 2019 | 05:34 pm PT
Which are Vietnam’s most successful coffee chains?
Highlands Coffee reported sales of VND1.24 trillion ($53.23 million) last year making it Vietnam’s largest coffee chain in terms of revenues.
November 6, 2018 | 09:24 pm PT
Global chains suffer as Vietnamese coffee lovers vote with their feet
Local coffee shop chains are outmaneuvering international brands like Starbucks by catering to customers’ demands.
August 15, 2018 | 11:00 pm PT