The route, which also stops by the Thang Long Imperial Citadel, the National Museum of History, and Tran Quoc Pagoda, was inaugurated on Monday by Hanoi's Public Transport Management and Operation Center in collaboration with Vinbus Eco Transport Services LLC.
It operates in both directions, beginning and ending at the Yen Phu parking lot. In one direction, the bus passes through Long Bien Transfer Station, Tran Nhat Duat, Tran Quang Khai, Trang Tien, Hang Khay, Ba Trieu, Hai Ba Trung, Tho Nhuom, Trang Thi, Dien Bien Phu, Le Hong Phong, Ngoc Ha, Hoang Hoa Tham, Phan Dinh Phung, Hung Vuong, and Thanh Nien streets before returning to Yen Phu.
In the opposite direction, it follows a slightly altered route, going through Hang Khoai, Yen Phu, Thanh Nien, Thuy Khue, Mai Xuan Thuong, Hoang Hoa Tham, Ngoc Ha, Le Hong Phong, Dien Bien Phu, Nguyen Thai Hoc, Phan Boi Chau, Hai Ba Trung, Phan Chu Trinh, Ly Thai To, Ngo Quyen, Hang Voi, and Hang Tre before circling back to the starting point.
The E11 route operates from 7:00 a.m. to 6:12 p.m., offering 112 trips per day at 12-minute intervals on peak days such as Saturdays and Sundays, 90 trips per day with 15-minute intervals from Tuesdays through Thursdays, and 76 trips per day at 18-minute intervals on Mondays and Fridays.
According to the Public Transport Management Center, the E11 route is served by 10 electric buses, each capable of carrying around 60 passengers. It is the seventh electric bus route to be launched in Hanoi in 2025, increasing the total number of electric buses in the city to 108.
Hanoi now operates 129 subsidized bus routes, including 27 that use clean energy—17 electric and 10 powered by compressed natural gas (CNG). Altogether, the capital's bus system includes 392 green vehicles, comprising 253 electric and 139 CNG buses, which together account for 20.7% of the total fleet. The city is working toward converting its entire bus network to electric or green energy vehicles by 2030.